A to Z terminology guide · 39 canonical records

Find the term people use, and the definition behind it.

Dark-pattern terminology overlaps across research, policy and product teams. This glossary assigns each alias to one canonical learning record so “roach motel”, “bad default” or “friend spam” leads to a maintained definition rather than a thin duplicate page. The terms are design taxonomy, not automatic statements of illegality.

A

Obstruction

Account deletion obstruction

Deleting an account is unavailable, disguised as another outcome or burdened by unnecessary barriers. The label describes a recurring design mechanism; whether a particular implementation is harmful or unlawful depends on the complete journey, audience, evidence and rules within scope.

  • immortal account
  • undeletable account

2 visual examples

Open definition and examples: Account deletion obstruction
Social proof

Activity messages

Claims about recent or current actions by other users are used to steer the decision, particularly where authenticity, timing or relevance is unsupported. The label describes a recurring design mechanism; whether a particular implementation is harmful or unlawful depends on the complete journey, audience, evidence and rules within scope.

  • recent activity
  • live purchase notification

2 visual examples

Open definition and examples: Activity messages
Forced action

Automatic attention capture

Content continues automatically or lacks meaningful stopping cues, reducing deliberate control over time and attention. The label describes a recurring design mechanism; whether a particular implementation is harmful or unlawful depends on the complete journey, audience, evidence and rules within scope.

  • autoplay
  • infinite scroll
  • continuous consumption

2 visual examples

Open definition and examples: Automatic attention capture

B

Sneaking

Bait and switch

The user selects a represented action or offer but receives a materially different outcome that favours the business. The label describes a recurring design mechanism; whether a particular implementation is harmful or unlawful depends on the complete journey, audience, evidence and rules within scope.

  • outcome switch
  • misdirected action

2 visual examples

Open definition and examples: Bait and switch
Interface interference

Bundled options

Distinct products, services, permissions or purposes are grouped under one choice so the user cannot readily understand or select them separately. The label describes a recurring design mechanism; whether a particular implementation is harmful or unlawful depends on the complete journey, audience, evidence and rules within scope.

  • bundling
  • bundle default
  • combined choice

2 visual examples

Open definition and examples: Bundled options

C

Obstruction

Cancellation friction

Ending an existing subscription, recurring service or permission is made difficult to find or complete through unnecessary steps or channel asymmetry. The label describes a recurring design mechanism; whether a particular implementation is harmful or unlawful depends on the complete journey, audience, evidence and rules within scope.

  • obstruction
  • roach motel
  • hard to cancel
  • +2

2 visual examples

Open definition and examples: Cancellation friction
Interface interference

Choice or information overload

The volume or organisation of options or information makes meaningful comparison impractical and channels users toward a default or business-favoured path. The label describes a recurring design mechanism; whether a particular implementation is harmful or unlawful depends on the complete journey, audience, evidence and rules within scope.

  • too many options
  • information overload

2 visual examples

Open definition and examples: Choice or information overload
Obstruction

Comparison prevention

Information needed to compare products, plans or consequences is presented in inconsistent, fragmented or unusable form. The label describes a recurring design mechanism; whether a particular implementation is harmful or unlawful depends on the complete journey, audience, evidence and rules within scope.

  • hard-to-compare
  • attribute fragmentation

2 visual examples

Open definition and examples: Comparison prevention
Interface interference

Complex or inaccessible language

Material guidance is presented in a language or level of complexity that makes informed choice materially harder for the target user. The label describes a recurring design mechanism; whether a particular implementation is harmful or unlawful depends on the complete journey, audience, evidence and rules within scope.

  • complex language
  • wrong language
  • language discontinuity
  • +1

2 visual examples

Open definition and examples: Complex or inaccessible language
Interface interference

Confirmshaming

Option labels use shame, guilt, fear or asymmetric emotional framing to move the user away from the outcome they would otherwise choose. The label describes a recurring design mechanism; whether a particular implementation is harmful or unlawful depends on the complete journey, audience, evidence and rules within scope.

  • emotional pressure
  • guilt-inducing choice architecture
  • loaded refusal
  • +4

2 visual examples

Open definition and examples: Confirmshaming
Forced action

Contact harvesting and coerced referrals

The service extracts contact information, sends or prepares unwanted invitations, or ties functionality to recruiting other people. The label describes a recurring design mechanism; whether a particular implementation is harmful or unlawful depends on the complete journey, audience, evidence and rules within scope.

  • friend spam
  • address book leeching
  • social pyramid

2 visual examples

Open definition and examples: Contact harvesting and coerced referrals
Urgency

Countdown timer

A visible countdown applies time pressure, particularly where it resets, is personalised without disclosure or has no corresponding consequence at zero. The label describes a recurring design mechanism; whether a particular implementation is harmful or unlawful depends on the complete journey, audience, evidence and rules within scope.

  • countdown pressure
  • scarcity cue
  • limited-time pressure
  • +4

2 visual examples

Open definition and examples: Countdown timer
Obstruction

Customer-support obstruction

Access to support needed to resolve a purchase, account, charge or right is hidden or burdened by unnecessary loops and dead ends. The label describes a recurring design mechanism; whether a particular implementation is harmful or unlawful depends on the complete journey, audience, evidence and rules within scope.

  • support maze
  • contact obstruction

2 visual examples

Open definition and examples: Customer-support obstruction

D

Obstruction

Dead end

A consumer-favourable route cannot reach its represented outcome and instead loops, stalls or loses progress. The label describes a recurring design mechanism; whether a particular implementation is harmful or unlawful depends on the complete journey, audience, evidence and rules within scope.

  • interaction dead end
  • blocked path

2 visual examples

Open definition and examples: Dead end
Interface interference

Disguised advertisement or action

A promotional or biased action is presented as ordinary content or as a different control, causing interaction under a mistaken understanding. The label describes a recurring design mechanism; whether a particular implementation is harmful or unlawful depends on the complete journey, audience, evidence and rules within scope.

  • disguised ad
  • native ad deception
  • fake close button

2 visual examples

Open definition and examples: Disguised advertisement or action
Sneaking

Drip pricing and hidden charges

A mandatory or foreseeable charge is omitted, obscured or revealed only after the user has invested effort in the transaction. The label describes a recurring design mechanism; whether a particular implementation is harmful or unlawful depends on the complete journey, audience, evidence and rules within scope.

  • partitioned pricing
  • hidden mandatory fees
  • progressive fee disclosure
  • +3

2 visual examples

Open definition and examples: Drip pricing and hidden charges

F

Interface interference

False hierarchy

Parallel options are presented as if one were hierarchically primary, giving a business-favoured option materially greater visual or interactive prominence. The label describes a recurring design mechanism; whether a particular implementation is harmful or unlawful depends on the complete journey, audience, evidence and rules within scope.

  • visual interference
  • asymmetric choice presentation
  • visual prominence
  • +1

2 visual examples

Open definition and examples: False hierarchy
Interface interference

Feedforward ambiguity

A control does not let the user reasonably predict its material outcome before activation. The label describes a recurring design mechanism; whether a particular implementation is harmful or unlawful depends on the complete journey, audience, evidence and rules within scope.

  • ambiguous action
  • misleading action
  • ambiguous CTA

2 visual examples

Open definition and examples: Feedforward ambiguity
Forced action

Forced disclosure or excessive data request

Access or progression is conditioned on disclosing personal information that appears unnecessary, excessive or used for an insufficiently explained secondary purpose. The label describes a recurring design mechanism; whether a particular implementation is harmful or unlawful depends on the complete journey, audience, evidence and rules within scope.

  • forced registration
  • privacy zuckering
  • bundled action
  • +4

2 visual examples

Open definition and examples: Forced disclosure or excessive data request
Forced action

Forced or bundled consent

Access is conditioned on accepting optional or separable data uses, communications or permissions as one bundled choice. The label describes a recurring design mechanism; whether a particular implementation is harmful or unlawful depends on the complete journey, audience, evidence and rules within scope.

  • take-it-or-leave-it consent
  • consent wall
  • bundled permission

2 visual examples

Open definition and examples: Forced or bundled consent
Forced action

Forced registration

The user must create an account, or is led to believe one is required, to complete a goal that could plausibly be provided without it. The label describes a recurring design mechanism; whether a particular implementation is harmful or unlawful depends on the complete journey, audience, evidence and rules within scope.

  • forced enrolment
  • forced enrollment

2 visual examples

Open definition and examples: Forced registration

G

Forced action

Gamified or paid access coercion

Desired functionality is practically conditioned on repetitive engagement or an additional payment not sufficiently clear at acquisition. The label describes a recurring design mechanism; whether a particular implementation is harmful or unlawful depends on the complete journey, audience, evidence and rules within scope.

  • gamification
  • grinding
  • pay-to-play

2 visual examples

Open definition and examples: Gamified or paid access coercion

H

Interface interference

Hidden information

Information relevant to the decision is absent or presented so ineffectively that it is unlikely to inform the user at the decision point. The label describes a recurring design mechanism; whether a particular implementation is harmful or unlawful depends on the complete journey, audience, evidence and rules within scope.

  • sneaking
  • concealed material information
  • late disclosure
  • +3

2 visual examples

Open definition and examples: Hidden information
Sneaking

Hidden subscription or forced continuity

A transaction creates or continues recurring liability without effective, timely disclosure of the subscription, renewal and exit consequences. The label describes a recurring design mechanism; whether a particular implementation is harmful or unlawful depends on the complete journey, audience, evidence and rules within scope.

  • forced continuity
  • hidden subscription
  • automatic renewal surprise

2 visual examples

Open definition and examples: Hidden subscription or forced continuity
Urgency

High-demand claim

A claim of unusually high current demand is used to accelerate a decision without a clear or supportable basis. The label describes a recurring design mechanism; whether a particular implementation is harmful or unlawful depends on the complete journey, audience, evidence and rules within scope.

  • selling fast
  • many people viewing

2 visual examples

Open definition and examples: High-demand claim

I

Obstruction

Intermediate currency

A proprietary currency makes the real monetary cost or remaining value unnecessarily hard to understand. The label describes a recurring design mechanism; whether a particular implementation is harmful or unlawful depends on the complete journey, audience, evidence and rules within scope.

  • virtual currency obfuscation
  • token pricing

2 visual examples

Open definition and examples: Intermediate currency

L

Urgency

Limited-time or reservation claim

A textual deadline or temporary-reservation claim pressures action, particularly where the deadline renews or its stated consequence does not occur. The label describes a recurring design mechanism; whether a particular implementation is harmful or unlawful depends on the complete journey, audience, evidence and rules within scope.

  • limited-time message
  • reservation timeout
  • offer expires soon

2 visual examples

Open definition and examples: Limited-time or reservation claim
Urgency

Low-stock claim

A claim that few units remain applies purchase pressure, especially where inventory basis or persistence is unsupported. The label describes a recurring design mechanism; whether a particular implementation is harmful or unlawful depends on the complete journey, audience, evidence and rules within scope.

  • scarcity stock message
  • only a few left

2 visual examples

Open definition and examples: Low-stock claim

M

Interface interference

Misleading reference pricing

A comparison or prior price creates an inaccurate or insufficiently explained impression of savings. The label describes a recurring design mechanism; whether a particular implementation is harmful or unlawful depends on the complete journey, audience, evidence and rules within scope.

  • fake discount
  • false was price
  • reference-price anchoring

2 visual examples

Open definition and examples: Misleading reference pricing

N

Sneaking

Negative option or unauthorised transaction

Silence, inactivity or an ineffective prior interaction is treated as authorisation for a paid or consequential transaction. The label describes a recurring design mechanism; whether a particular implementation is harmful or unlawful depends on the complete journey, audience, evidence and rules within scope.

  • inertia selling
  • silence as consent
  • unauthorised renewal

2 visual examples

Open definition and examples: Negative option or unauthorised transaction

O

Obstruction

Obstructed alternative

A relevant alternative within the current decision is hidden, blocked or made materially harder than the business-favoured action. The label describes a recurring design mechanism; whether a particular implementation is harmful or unlawful depends on the complete journey, audience, evidence and rules within scope.

  • single-screen obstruction
  • hidden alternative
  • asymmetric choice path

2 visual examples

Open definition and examples: Obstructed alternative

P

Social proof

Popularity claims

Aggregate popularity or approval is presented to steer a choice where the metric, population, period or basis is unclear or unsupported. The label describes a recurring design mechanism; whether a particular implementation is harmful or unlawful depends on the complete journey, audience, evidence and rules within scope.

  • best seller claim
  • most popular
  • aggregate social proof

2 visual examples

Open definition and examples: Popularity claims
Interface interference

Preselection and defaults

A business-favoured option with a plausible adverse consequence is active before a deliberate user choice. The label describes a recurring design mechanism; whether a particular implementation is harmful or unlawful depends on the complete journey, audience, evidence and rules within scope.

  • default bias
  • pre-ticked choice
  • default-on setting
  • +3

2 visual examples

Open definition and examples: Preselection and defaults
Interface interference

Pressured upselling

A more expensive or profitable option is made the practical focal choice through preselection, visual prominence or obscured lower-cost alternatives. The label describes a recurring design mechanism; whether a particular implementation is harmful or unlawful depends on the complete journey, audience, evidence and rules within scope.

  • pressured selling
  • preselected expensive option
  • decoy upsell

2 visual examples

Open definition and examples: Pressured upselling
Obstruction

Privacy maze

Privacy controls are fragmented, inconsistently labelled or layered so that limiting collection or use is unnecessarily difficult. The label describes a recurring design mechanism; whether a particular implementation is harmful or unlawful depends on the complete journey, audience, evidence and rules within scope.

  • privacy settings maze
  • privacy zuckering by obstruction

2 visual examples

Open definition and examples: Privacy maze

R

Nagging

Repeated prompting

A business-favoured request repeatedly interrupts the user after decline, dismissal or non-response without a durable way to stop it. The label describes a recurring design mechanism; whether a particular implementation is harmful or unlawful depends on the complete journey, audience, evidence and rules within scope.

  • nagging
  • continuous prompting
  • non-persistent dismissal

2 visual examples

Open definition and examples: Repeated prompting

S

Sneaking

Sneak into basket

A paid or consequential item is added to a basket or transaction without a clear, deliberate and specific user choice. The label describes a recurring design mechanism; whether a particular implementation is harmful or unlawful depends on the complete journey, audience, evidence and rules within scope.

  • automatic add-on
  • sneak into cart

2 visual examples

Open definition and examples: Sneak into basket

T

Social proof

Testimonials or endorsements

A named or attributed person's approval is used persuasively without sufficient authenticity, representativeness or relationship disclosure. The label describes a recurring design mechanism; whether a particular implementation is harmful or unlawful depends on the complete journey, audience, evidence and rules within scope.

  • customer testimonial
  • influencer endorsement
  • expert endorsement

2 visual examples

Open definition and examples: Testimonials or endorsements
Interface interference

Trick question

A question or control uses confusing, reversed or leading semantics so the user's likely interpretation may not match the resulting choice. The label describes a recurring design mechanism; whether a particular implementation is harmful or unlawful depends on the complete journey, audience, evidence and rules within scope.

  • trick wording
  • double negative

2 visual examples

Open definition and examples: Trick question

Evidence base

Sources

  1. Dark commercial patternsOrganisation for Economic Co-operation and Development · Secondary · checked 2026-09-14 · OECD Digital Economy Papers No. 336
  2. Unfair Commercial Practices DirectiveEuropean Parliament and Council of the European Union · Primary · checked 2026-08-09 · Directive 2005/29/EC; CELEX 02005L0029-20220528
  3. An Ontology of Dark Patterns KnowledgeGray et al.; ACM CHI 2024 · Secondary · checked 2026-09-14 · DOI 10.1145/3613904.3642436; arXiv:2309.09640
  4. Behavioural study on unfair commercial practices in the digital environmentEuropean Commission, Directorate-General for Justice and Consumers · Secondary · checked 2026-09-14 · DOI 10.2838/859030; ISBN 978-92-76-52316-1
  5. Digital Services ActEuropean Parliament and Council of the European Union · Primary · checked 2026-08-09 · Regulation (EU) 2022/2065; CELEX 32022R2065
  6. Consumer Rights DirectiveEuropean Parliament and Council of the European Union · Primary · checked 2026-08-09 · Directive 2011/83/EU; CELEX 02011L0083-20220528
  7. Digital Fairness Act: call for evidence for an impact assessmentEuropean Commission · Primary · checked 2026-08-09 · Initiative 14622; Ares(2025)6275573
  8. General Data Protection RegulationEuropean Parliament and Council of the European Union · Primary · checked 2026-08-09 · Regulation (EU) 2016/679; CELEX 32016R0679
  9. Dark Patterns at Scale: Findings from a Crawl of 11K Shopping WebsitesMathur et al.; arXiv · Secondary · checked 2026-09-14 · arXiv:1907.07032