Interface interference · European Union

Bundled options

The label “Bundled options” describes this recurring design mechanism: distinct products, services, permissions or purposes are grouped under one choice so the user cannot readily understand or select them separately. It is a design and research taxonomy, not a standalone legal conclusion. Depending on the complete journey and likely effect, current EU consumer or sector rules may require separate assessment. No published Digital Fairness Act proposal currently creates a pattern-specific prohibition or duty under this label.

Editorial analysis
Also known as
  • bundling
  • bundle default
  • combined choice
Journey stages

Definition

What is this pattern?

Distinct products, services, permissions or purposes are grouped under one choice so the user cannot readily understand or select them separately. The label describes a recurring design mechanism; whether a particular implementation is harmful or unlawful depends on the complete journey, audience, evidence and rules within scope.

How it works

Distinct products, services, permissions or purposes are grouped under one choice so the user cannot readily understand or select them separately. Distinct products or services are packaged behind one selection even though their separate price, function or necessity matters to the choice.

Warning signs

  • One control has two or more separable consequences.
  • Component choices or prices are absent, hidden or materially harder.
  • The bundle favours a business outcome or adds cost, data use or commitment.

Potential harms

  • A customer may pay for an unwanted component because two distinct products are presented as one indivisible choice.
  • A buyer may pay for unwanted services or misunderstand which components are optional.

Learn by comparison

What does this look like?

These fictional examples make the design mechanism easier to recognise. They do not depict a real company and do not establish that an individual interface is unlawful.

Illustrative example 1 · Event booking

A fictional ticket seller offers a concert ticket only through a control that also adds a city travel pass, although the travel component is separately deliverable and not required for entry.

Potential consumer harm: A customer may pay for an unwanted component because two distinct products are presented as one indivisible choice.

Illustrative example 2 · Business software pricing

A fictional service offers a core plan only as a bundle with premium support and data migration, while implying those extras can be removed later although no controls exist.

Potential consumer harm: A buyer may pay for unwanted services or misunderstand which components are optional.

What is a fairer alternative?

Show component consequences and prices and provide granular, equally accessible choices where components are separable.

Context matters

Context and boundary cases

  • One control has two or more separable consequences.
  • Component choices or prices are absent, hidden or materially harder.
  • The bundle favours a business outcome or adds cost, data use or commitment.
  • Exclude or qualify the label where genuinely indivisible product.
  • Exclude or qualify the label where transparent bundle with equally accessible component options and prices.

When a similar design can serve a legitimate purpose

  • A similar design should not be classified this way where genuinely indivisible product.
  • A similar design should not be classified this way where transparent bundle with equally accessible component options and prices.

Operational review

What teams should review

Teams
  • Product
  • UX
  • Legal
  • Engineering
  • Content design
  1. Do “Choose package €78” and “Choose ticket only €65” receive comparable prominence and explain their consequences before activation?
  2. Capture every peer option, its default state and visual prominence; do those states support “One control has two or more separable consequences”?
  3. What neutral rendering or comprehension result would falsify the classification, particularly in light of “Genuinely indivisible product”?
  4. Do “€480/month” and “Core plan €260/month” receive comparable prominence and explain their consequences before activation?
  5. Place the compared prices, billing periods and material terms on one evidence sheet; where does it support “Component choices or prices are absent, hidden or materially harder”?
  6. What neutral rendering or comprehension result would falsify the classification, particularly in light of “transparent bundle with equally accessible component options and prices”?
  7. Which complete journey evidence supports or contradicts the bundled options classification?

Evidence to retain

  • Versioned captures of the Checkout and Pricing states before, during and after the relevant decision
  • Configuration, content and event records supporting the observed bundled options mechanism
  • Responsive, keyboard and assistive-technology review of every material option and consequence
  • Price-component, offer-version and calculation records linked to the captured screen
  • Control defaults, validation rules and consent or selection state changes

Legal map and implementation tools

Evidence base

Sources

  1. An Ontology of Dark Patterns KnowledgeGray et al.; ACM CHI 2024 · Secondary · checked 2026-09-14 · DOI 10.1145/3613904.3642436; arXiv:2309.09640
  2. Behavioural study on unfair commercial practices in the digital environmentEuropean Commission, Directorate-General for Justice and Consumers · Secondary · checked 2026-09-14 · DOI 10.2838/859030; ISBN 978-92-76-52316-1
  3. Unfair Commercial Practices DirectiveEuropean Parliament and Council of the European Union · Primary · checked 2026-08-09 · Directive 2005/29/EC; CELEX 02005L0029-20220528
  4. Digital Fairness Act: call for evidence for an impact assessmentEuropean Commission · Primary · checked 2026-08-09 · Initiative 14622; Ares(2025)6275573
  5. Commission work programme 2026: Europe's Independence MomentEuropean Commission · Primary · checked 2026-09-14 · COM(2025) 870 final; CELEX 52025DC0870; Annex I item 30